Shipping

Please allow 1-2 days for your order to be shipped and depending on your delivery option, please allow an additional 3 -14 business days for delivery. 

We are closed on weekends and holidays.

Europe

The following shipping options are available at checkout: 

Express Shipping with Fedex €22 ( 3 - 5 business days ).

Free Express shipping with fedex on all orders with a product total of €200 and over.

UK

For UK residents - Please visit: www.isunskincare.co.uk

US

For US residents - Please visit: www.isunskincare.com

Returns

We hope that you will be happy with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement of all purchases.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

No returns or refunds will be issued due to customs delays or holds beyond our control, nor for unclaimed packages.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over €50, you should consider using a trackable shipping service.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. 

Should you have any questions regarding our shipping and returns policy, please send an email to: connect@isunskincare.eu